Refund Policy

Introduction
At CraftJar, customer satisfaction is very important to us. This Return & Refund Policy explains the conditions under which products purchased from our website can be returned or refunded.

Return Eligibility
Customers may request a return if the product received is damaged, defective, or different from the product ordered. The return request must be made within 48 hours of receiving the product. The product must be unused and in its original packaging.

Non-Returnable Items
Certain products may not be eligible for return, including customized or made-to-order furniture, products that have been used or damaged after delivery, and items returned without original packaging.

Return Process
To initiate a return request, please contact our support team with your order details and product images showing the issue. Once the request is reviewed and approved, our team will guide you through the return process.

Refund Policy
After the returned product is received and inspected, the refund will be processed if the return is approved. Refunds are generally issued to the original payment method within 5–7 business days.

Replacement
In cases where the product arrives damaged or defective, CraftJar may offer a replacement instead of a refund, depending on product availability.

Contact Us
If you have any questions regarding returns or refunds, please contact us:
Email: agarwal9782869386@gmail.com
Phone: 9782869386

Changes to This Policy
CraftJar reserves the right to update this Return & Refund Policy at any time. Any changes will be posted on this page